Information collected by Creme Digital
Our Web servers do not automatically recognise specific information about individual users on our site. In addition, our servers do not automatically record information regarding a user’s e-mail address unless the user supplies it.
The user-supplied information collected through the registration process, surveys, contest entry forms, polls or other similar vehicles is used to improve the content of our site, or used for our marketing purposes. It is not shared with other organisations for commercial purposes unless specifically stated.
Purpose of Personal Data collected
Personal Data that you provide to us voluntarily on our website and its other related channels will be processed for the following purposes (“Purposes”):
to complete transactions with you, manage and verify your membership of our customer loyalty scheme where applicable
to direct market to you
to understand and analyse our sales, and your needs and preferences
to develop, enhance, market and provide products and services to meet your needs
to enable you to participate in promotions and contests
to process exchanges or product returns
to improve our services; and,
to respond to requests or complaints
Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:
Date of Birth
Identity card number or passport number
Use and Disclosure
We take every measure to provide a comparable level of protection for Personal Data should the information be Processed by a Vendor.
We use and disclose aggregated non-personally identifying information collected through this Website as part of our organisation’s process of constantly improving this Website and/or business.
Impact of Non Provision of Personal Data
Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your application or request to us for any of the above purposes may not be accepted or acted upon or your request to browse some information on this Website may be denied or we will not be able to provide the full range of services through this Website.
Storage and Retention of Personal Data
Your Personal Data shall be stored either in hard copies in our offices or stored in servers located in Malaysia and operated by us or our service providers.
Any Personal Data supplied by you will be retained by our organisation as long as necessary for the fulfilment of the purposes stated in (2) above or is required to satisfy legal regulatory, accounting requirements or to protect our interests.
We do not offer any online facilities for you to delete your Personal Data held by us.
How Email and ‘Contact Us’ messages are being handled
We may preserve the content of any email or “Contact Us” or other electronic message that we receive.
The message content may be monitored by our service providers or employees for purposes including compliance, auditing and maintenance or where email abuse is suspected.
Communication or Utilisation Data
Through your use of telecommunications services to access this Website, your communications data (e.g. Internet protocol address) or utilisation data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.
To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilisation data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
Automatic Collection of Non-Personal Data
When you access this Website, we may automatically (i.e., not by registration) collect nonpersonal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed).
We may use this data and share it with rest of the company to monitor the attractiveness of this Website and improve their performance or content.
When you view this Website, we may store some data on your computer in the form of a “cookie” to automatically recognise your personal computer next time you visit.
Cookies can help us in many ways, for example, by allowing us to tailor a website to better match your interests or to store your password to save you having to re-enter it each time.
If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.
This site makes information sharing, feedback, forums, and/or message boards available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Data. We request that users treat each other with courtesy and mutual respect.
Any questions, comments, suggestions or information other than Personal Data sent or posted to this Website, or any part of the this Website by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely as set out in (3) above.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When a user is asked to provide his/her credit card information, we provide a secure environment through our partners’ systems (using industry standard SSL or SET protocols) for this purpose.
For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
A username and password may be essential for you to use some sections of this Website. For your own protection, we require you to keep these confidential and to change your password regularly (if required).
This site contains links to other sites. Creme Digital is not responsible for the privacy practices or the content of such sites. Creme Digital has also established relationships with partners but such relationships are generally technical in nature, or content collaborations. If any partner has access to any information entered by users in our database, this fact shall be disclosed to the user upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than Creme Digital may then opt out of completing the registration.
Right of Access to Personal Data
Creme Digital Sdn Bhd
301A, Level 4, Uptown 2
No. 2, Jalan SS21/37, Damansara Uptown
47400 Petaling Jaya